Refund Policy

We will issue a full refund (minus a 5% processing fee) for multi-day live courses if you are not completely satisfied. You may withdraw and request a refund until 48 hours after the first course session. After this period, no refunds will be issued.

Downloadable courses and one-day live courses are not eligible for our refund policy.

How to Request a Refund

To request a refund, you must send us a message through the Refund Request contact form below. You will need your 9-digit Order ID, which can be easily located near the top of the email receipt you received when you registered for your course:

Hello John Doe,

Thank you for your order.

Order Receipt:

Order ID: 130418629
Date: Thu Jun 26 19:11:33 -0400 2008
...

Refund Request Form

1. Your Name(required)
2. Email(valid email required)
3. Website
4. Order ID Number
5. Reason for Course Withdrawal My Schedule Changed My Business Needs Changed The Course wasn't what I Expected I was Dissatisfied with the Course I was Dissatisfied with the Instructor (required)
6. Message

 

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